You can either call the leasing office or go online and put a work order for the things that need repair We prefer that you log into the Rent Café Portal and enter your maintenance request. You can also contact the Leasing Office via telephone and we will write up a work order.
You can call Emergency Maintenance if its after hours and if its during office hours you can stop by the office and we will let you use your key but you have to return it You may call the Leasing Office during business hours or Emergency Maintenance after business hours. We will need to verify your identity and that you are an authorized leaseholder or occupant. You will be charged a fee for this service.
Online (through our Rent café App) Money order , debit or Credit card (in the office in person) The preferred method of payment is through Rent Café which accepts both ACH or credit/debit card. We also accept check, credit/debit or money order in the leasing.
I have lived at Candlewyck for a few years now and I love it. The office staff is always super friendly and helpful. The maintenance crew is the best I've seen at any apartment I or my friends have ever experienced, when a work order is put in they are ALWAYS here within the day! Very friendly and kind! Keep up the great work!!
Felicia Lynn Bojkewich
I just signed my 8th lease. My kids have grown up here. We love it. Our apartment is so big. The fireplace is perfect in the winter and the office staff couldnt be better. It's apartment living so things are perfect but for all the snow I havent had to shovel or pay someone to plow, I wont complain about walking to the mailbox...
Love my apartment so much! The staff is always there to help. Wouldn't want to live anywhere else
These apartments are great!!!! Best place to live at in Kalamazoo!!!!
Alexandra Santana Gomez
I have lived here for over 10 years. The location is perfect for my son and I with so things close by. The apartments are very spacious and well maintained. Any issues I have are addressed very timely and professionally. Maintenance is amazing and very friendly, they take care of any issues as quickly as possible. Tina is amazing, she genuinely cares for the residents here.
I have lived here for a couple of years now and any time I have a problem they are quick to address it and find a solution. Tina and Aaliyah in the office are both amazing and efficient and willing to work with you. I would (and have) highly recommend Candlewyck if you live or are looking to move to the Kalamazoo/Portage area! The apartments are a good size with nice amenities, the people who work in the office are so nice and understanding and any issues that you have will be handled in a timel
I've lived here for 6 years and most of it has been amazing. Very pretty grounds with a stream in the back & nice greenery, easy access to Westnedge and the shopping districts yet tucked away. Maintenance has always replied immediately to my requests as well with no troubles. The leasing process was easy to work through and Tina is a gem. I would definitely recommend Candlewyck!