You can either call the leasing office or go online and put a work order for the things that need repair We prefer that you log into the Rent Café Portal and enter your maintenance request. You can also contact the Leasing Office via telephone and we will write up a work order.
You can call Emergency Maintenance if its after hours and if its during office hours you can stop by the office and we will let you use your key but you have to return it You may call the Leasing Office during business hours or Emergency Maintenance after business hours. We will need to verify your identity and that you are an authorized leaseholder or occupant. You will be charged a fee for this service.
Online (through our Rent café App) Money order , debit or Credit card (in the office in person) The preferred method of payment is through Rent Café which accepts both ACH or credit/debit card. We also accept check, credit/debit or money order in the leasing.
I have lived at Candlewyck for a few years now and I love it. The office staff is always super friendly and helpful. The maintenance crew is the best I've seen at any apartment I or my friends have ever experienced, when a work order is put in they are ALWAYS here within the day! Very friendly and kind! Keep up the great work!!
Felicia Lynn Bojkewich
I just signed my 8th lease. My kids have grown up here. We love it. Our apartment is so big. The fireplace is perfect in the winter and the office staff couldnt be better. It's apartment living so things are perfect but for all the snow I havent had to shovel or pay someone to plow, I wont complain about walking to the mailbox...
Love my apartment so much! The staff is always there to help. Wouldn't want to live anywhere else
These apartments are great!!!! Best place to live at in Kalamazoo!!!!